1. mohit mandal's Avatar
    why I can't get cyan update in my luma 620 in india even I check everyday for update?but it still shows 'your phone is up to date'
    tell me the sollution
    08-26-2014 11:31 PM
  2. Pacus1x's Avatar
    Your L620 is in WP8 or WP8.1 Developer Preview version?

    The DP version can't get the Cyan update for the Bitlocker problem, the only solution for this is downgrade to WP8 and then you can receive the Cyan firmware.
  3. Pacus1x's Avatar
    Your L620 is in WP8 or WP8.1 Developer Preview version?

    The DP version can't get the Cyan update for the Bitlocker problem, the only solution for this is downgrade to WP8 and then you can receive the Cyan firmware.
    Laura Knotek likes this.
    08-26-2014 11:40 PM
  4. Bhagyesh Shukla's Avatar
    You need to downgrade your OS to Lumia black via nokia software recovery tool and then go ahead to settings and check for update. And to remind you, you have received the update 56 hrs ago in air.
    I recommend that you take backups and download the Nokia software recovery tool from the nokia website. Search for this on google.
    Laura Knotek likes this.
    08-27-2014 02:39 AM
  5. Force2Reckon's Avatar
    why I can't get cyan update in my luma 620 in india even I check everyday for update?but it still shows 'your phone is up to date'
    tell me the sollution
    is it already available in your region?
    08-27-2014 08:27 AM
  6. Kevinblue4eva's Avatar
    Its available for download via NSU. Not as an OTA update. You gotta have a lot of patience with these things.
    08-28-2014 04:14 AM
  7. Mahesh Bhoir's Avatar
    I am too facing same issue. My phone too shows "phone is up to date".
    I am running Lumia black (India).
    I know I can use NSU or nokia software recovery tool, but it will erase all apps and I don't want to install them again.
    Nokia/Microsoft pls understand internet data is not cheap here in India.
    Does the OTA really works in India?

    -Mahesh
    08-29-2014 03:31 AM

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