08-29-2014 06:20 PM
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  1. Blake Mabes's Avatar
    Blake Mabes
    I have a Nokia Lumia 1020 rocking the Cyan, update 1 & developer's preview. When I unlock my phone the start screen flashes and for about 3 seconds is unresponsive to scrolling or button press. Help.
    08-28-2014 10:29 PM
  2. gpobernardo's Avatar
    gpobernardo
    Moderator
    Originally Posted by Blake Mabes
    I have a Nokia Lumia 1020 rocking the Cyan, update 1 & developer's preview. When I unlock my phone the start screen flashes and for about 3 seconds is unresponsive to scrolling or button press. Help.
    L1020 here, but with Black, WP8.1 + GDR1 update. Does this happen to you every time you unlock your phone? In mine, it just happens once in around thirty - forty unlocks. In my case, since it's relatively rare, I just wait for my phone to respond. But in your case, have you tried resetting (Soft) your phone? Press - volume and power button for 10 seconds (note, I did this last night when my phone froze and it did not erase my data - it's only a "soft reset").
    08-28-2014 10:44 PM
  3. Microsoftjunkie's Avatar
    Microsoftjunkie
    Are you using or did use the Live Lockscreen beta app? If not, after you updated to cyan, you shouldn't have updated again with Developer preview. It's buggy. It causes my 1520 to act weird sometimes. Forced reboots, some performance issues. At least I can say that those problems wasn't there before I updated.
    08-28-2014 11:02 PM
  4. gpobernardo's Avatar
    gpobernardo
    Moderator
    Originally Posted by Microsoftjunkie
    Are you using or did use the Live Lockscreen beta app? If not, after you updated to cyan, you shouldn't have updated again with Developer preview. It's buggy. It causes my 1520 to act weird sometimes. Forced reboots, some performance issues. At least I can say that those problems wasn't there before I updated.
    Thanks for the tip! Cyan is not appearing yet on my L1020, but I'll surely un-enroll from the DP Program when I get to Cyan, unless the second update would no longer be as buggy as you described.
    08-29-2014 12:49 AM
  5. Blake Mabes's Avatar
    Blake Mabes
    As a matter of fact, yes. I use the live lock screen app. Is that what is causing this?
    08-29-2014 05:38 PM
  6. Blake Mabes's Avatar
    Blake Mabes
    I just uninstalled the Live Lockscreen Beta app and, viola, it works. Thanks Microsoftjunkie!
    gpobernardo likes this.
    08-29-2014 05:44 PM
  7. xandros9's Avatar
    xandros9
    Community Review Team
    Moderator
    If it sticks around after uninstalling the app, enable another lockscreen app like kids corner to finish clearing it out.

    you can disable it afterwards.
    08-29-2014 06:20 PM
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