1. Vicky Krishnatrai's Avatar
    When I try to install new update of Xbox music on my wp8.1 update 1 device. I got above mention error when it comes on finalising. Please help.
    08-29-2014 12:58 AM
  2. AbhishekSinha1601's Avatar
    Remove all the music from kids corner
    Turn off kids corner
    Unpin all the albums from the start screen
    Then it should update.
    08-29-2014 01:17 AM
  3. Vicky Krishnatrai's Avatar
    Remove all the music from kids corner
    Turn off kids corner
    Unpin all the albums from the start screen
    Then it should update.
    Didn't work. :(
    08-29-2014 01:29 AM
  4. Sagar Limaye's Avatar
    Same problem here :( :(
    08-29-2014 01:39 AM
  5. Vicky Krishnatrai's Avatar
    Problem solved! Use cellular data to update. Not WiFi.
    08-29-2014 06:02 AM
  6. Sagar Limaye's Avatar
    Problem solved! Use cellular data to update. Not WiFi.
    That's not the solution. I wasted a lot of data on this and it still returns the same error.
    08-29-2014 06:37 AM
  7. vicii254's Avatar
    That did work for me. Thanks
    08-29-2014 06:47 AM
  8. Vicky Krishnatrai's Avatar
    You should try all ways except hard reset.
    08-29-2014 12:01 PM
  9. Sagar Limaye's Avatar
    Damn this stupid update. I think I might have to reset. Because only I seem to be having this problem
    08-29-2014 12:12 PM
  10. Vicky Krishnatrai's Avatar
    Damn this stupid update. I think I might have to reset. Because only I seem to be having this problem
    Not really because I was also facing the same error. But after some works I have succeed. Clean temporary files, delete internet data, remove all albums from kids corner, check date and time, clean cache, use cellular 3G data, sync account and soft reset. I guess it will work.. Ufff so long process but I am able now..
    08-29-2014 12:51 PM
  11. Sagar Limaye's Avatar
    Not really because I was also facing the same error. But after some works I have succeed. Clean temporary files, delete internet data, remove all albums from kids corner, check date and time, clean cache, use cellular 3G data, sync account and soft reset. I guess it will work.. Ufff so long process but I am able now..
    It worked for me now, I did a reboot after removing the albums
    KrymXun KruXader likes this.
    08-30-2014 07:34 AM
  12. dilip sharma1's Avatar
    I also getting same error .. I tried all above solution but they did not work for me please help...
    08-31-2014 10:45 PM
  13. dilip sharma1's Avatar
    Not working for me
    08-31-2014 10:46 PM
  14. Sagar Limaye's Avatar
    I also getting same error .. I tried all above solution but they did not work for me please help...
    Try disabling kid's corner altogether (then do a reboot). Other than that I cant think of a solution, if this doesn't work then a complete reset would be your best bet
    09-01-2014 12:51 PM
  15. dilip sharma1's Avatar
    Tried but not work for me. And i am also not able to remove title from kid corner i think if songs title wil remove from start screen of kid corner than i will able to get this update.
    09-01-2014 11:14 PM
  16. Vicky Krishnatrai's Avatar
    Tried but not work for me. And i am also not able to remove title from kid corner i think if songs title wil remove from start screen of kid corner than i will able to get this update.
    Hmm serious problem. But ill suggest you that don't try hard reset.
    09-01-2014 11:33 PM
  17. Iain Langley's Avatar
    Remove all the music from kids corner
    Turn off kids corner
    Unpin all the albums from the start screen
    Then it should update.
    This worked for me! Thank you so much!
    09-09-2014 03:17 AM
  18. adityag91's Avatar
    Quote Originally Posted by AbhishekSinha1601 View Post
    Remove all the music from kids corner
    Turn off kids corner
    Unpin all the albums from the start screen
    Then it should update.

    This worked for me. Thank You !!
    09-28-2014 01:24 AM
  19. jason hendry1's Avatar
    still getting this and still cant sort it.
    03-18-2015 08:26 PM
  20. muhammad zafar1's Avatar
    When i try to install new update of xbox music on my w 10 .i got mention error 80073cf6.please help me
    04-22-2015 02:17 PM
  21. RobWarthen's Avatar
    I've been getting the same error with the Windows Store update of Music using Windows 10 for Phone. I was getting other ones also, but those I could just delete and add back. Music isn't deletable.
    04-23-2015 10:03 AM
  22. Mike McCarthy1's Avatar
    I have this issue as well. I cannot complete an update of Music. I get this error code. I am using Windows 10.0.12534.0
    04-23-2015 03:26 PM
  23. dawindbag's Avatar
    Is there any resolution for this yet? I'm seeing the issue for the Windows Insider app on top of OneDrive, XBox Music, Microsoft Band/Health and Facebook Beta. I'm afraid the Insider update is an attempt to fix this, but if it won't update we're kinda screwed.
    05-03-2015 11:33 PM

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