1. WPCentral Question's Avatar
    i cant update my apps or login to my microsoft live account. So today i got some new updates for my applications on this "wonderful" W8.1. I tried to install them but the phone requires my live account, i try to login but wrong pass. For some reason i couldnt change the pass on my phone so i had to go to- account.live.com/proofs/marklost. So there i changed all and thought the nightmare was finally over, but oh no.. Still this phone empties my password box after entering it. I write my pass to the letterbox that requires the said pass, i press save and this blanks the box like nothing ever happened. Please tell me that this is just temporary bug that comes with the new 8.1 update. The notification box for the new app updates is slowly but surely tearing down my sanity.
    Last edited by snowmutt; 08-29-2014 at 02:12 PM.
    08-29-2014 11:42 AM
  2. snowmutt's Avatar
    Try a soft reset- hold the power on button and the volume down button at the same time. The phone will power down, Continue to hold the buttons together until the phone buzzes three times. This whole process should take about 10-12 seconds. Then try signing in again.

    Good luck.
    08-29-2014 02:23 PM

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