one note not updating in windows phone 8.1

  • Thread starter WPCentral Question
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WPCentral Question

My husband and I both have a Lumia 920. We did the upgrade to 8.1 at different times. I can no longer access one drive, he can.
I've tried soft reset (several times) and have tried to reinstall. It downloads, but then goes to error code 8103010d.
I can't find what that error decodes to, except that it seems to happen for various apps that don't install/update correctly.
I have seen where other people have had this error with one drive, or with other apps after 8.1.
I have seen some people post that it eventually corrects itself.
It has been two weeks; is there a fix other than hard reset? I have seen unhappy stories about hard reset and would avoid if possible.

thanks!
 

Carl Joseph

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Dec 15, 2012
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Try downloading the OneDrive.xap from www.windowsphone.com (on a pc) then transfer and save it to the root of the phone via USB. Soft reset your handset then go to Store, click on the 3 dots and select 'install local apps'. OneDrive should be available to install. Hope it works for you.
 

Patt Brocksom

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Sep 3, 2014
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thanks for the tip, but that did not work either. The install button is greyed out, the app icon says attention required, tap here, but will not respond to tap.
I will wait it out a bit longer. I can still access my documents through office, I just can't view my photos.
 

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