"My family needs to be setup " can't update apps

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WPCentral Question

I have just updated my lumia 820 to Cyan 8.1 and can't update or download apps from the store .I always get the message ; " My family needs to be set up before you can get this app .Ask a parent to go to windowsphone.com/family on their computer , sign in with their Microsoft account, and set up My Family "

I made a parent account and created an email to add as a kid and made a profile for him in Xbox. My Microsoft account in the ( email+accounts ) is fine and doesn't ask for attention or anything and I'm 19 years old and my birthdate in the e-mail is set to the year 1995

Please someone help me with this problem

Thanks,
 

Martsicky

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May 18, 2013
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Christel, just change your birth date to match that you're 21+ yrs old and everything should be fine. I had the same issue with my hotmail account (although I've been 18 back then) so I just created another one with birth date set to xx.xx.1980 😅 I didn't consider changing my birth date on the old account as it was full of spam anyway, so just created a new one...

Note: After changing your birth date re-sync your main account.
 

xandros9

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Nov 12, 2012
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Christel, just change your birth date to match that you're 21+ yrs old and everything should be fine. I had the same issue with my hotmail account (although I've been 18 back then) so I just created another one with birth date set to xx.xx.1980 😅 I didn't consider changing my birth date on the old account as it was full of spam anyway, so just created a new one...

Note: After changing your birth date re-sync your main account.

I endorse this solution.
 
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