1. WPCentral Question's Avatar
    Hi my surface, has suddenly locked I don't how..... now I don't know how to unlock it. I dont have a keyboard. Any ideas?...
    09-06-2014 12:53 PM
  2. xandros9's Avatar
    You mean there's a password that magically appeared? (There's a virtual keyboard of course)
    09-06-2014 01:03 PM
  3. Rick_Air's Avatar
    By 'my surface' do you mean 'my' as in it came from a friend of a friend my?
    xandros9 likes this.
    09-06-2014 01:05 PM
  4. ratsttam's Avatar
    If it's password locked, when you tap the password field, it should bring up the virtual keyboard.
    If it's frozen, you should be able to hold the power button for 10-15 seconds (I don't own this device, there may be another combination needed) to force it to reset/reboot.
    A little more detail, and we can help you a little better.
    09-08-2014 11:27 AM

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