1. WPCentral Question's Avatar
    I have a nokia 940, updated my phone with 8.1 and now the screen is locked and i can unlock it or turn off narrator. yellow box appear around edges of everything and it will not allow me to get into the phone.

    Chris
    09-10-2014 01:18 AM
  2. N_LaRUE's Avatar
    Try soft resetting.

    Hold the power button and volume down until the phone vibrates. This may take some time when the phone is in a locked up state.

    To turn off narrator if it's still on hold the volume up and Start button to turn it off.

    Also, I see the typo but not sure what phone you're referring to as there is no 940.
    trasantha likes this.
    09-10-2014 02:31 AM

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