09-10-2014 10:18 AM
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  1. WPCentral Question's Avatar
    WPCentral Question
    I lost my photo album that's why I restart but after restart, it keeps on Loading....... And it goes on for 30 minutes now! Pls help, I am traveling in the States without a phone! No maps either if the phone does not restart
    09-10-2014 10:03 AM
  2. berty6294's Avatar
    berty6294
    Hold the volume down and power button for 15 seconds or until you feel the phone vibrate. Also, what is the model and OS? (8.0, 8.1, 8.1.1)
    09-10-2014 10:18 AM
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