1. WPCentral Question's Avatar
    Hi All,

    I got the Windows Phone 8.1 update yesterday and I started the install. However, it took such a long time and also drained the battery like anything, even while my phone was connected to charger. Now, I am not able to install the update, as the phone is not charging. As soon as it starts charging, it also restarts the install, but after a while, either it drains the battery or gets too much heated that it shuts down. It's always in the same loop and I am not able to use my phone any more neither can I complete the 8.1 update.

    I would really appreciate if someone can suggest any resolution to the problem.

    Thanks in Advance,
    Ash
    09-10-2014 11:33 AM
  2. roni09riku's Avatar
    Use Nokia Software Recovery Tool. That will install the update on your phone by reinstalling the OS.
    09-11-2014 01:04 AM

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