1. WPCentral Question's Avatar
    I am not getting any software update for my lumia 625
    i didnt get lumia black update as well cyan update
    09-11-2014 03:12 PM
  2. Pacus1x's Avatar
    In order to update any WP, you need to do it in WiFi... it won't work on mobile data, no matter how fast it is or you are on unlimited plan.

    Another option you have is to update the phone with the Nokia Recovery tool, it will update to the latest ROM which is Cyan. Obviously you will need a PC.

    If still refuses to update, consider to make a hard reset, it may solve the problem for good... but it will erase all your data.
    09-11-2014 03:31 PM
  3. Legoboyii's Avatar
    In order to update any WP, you need to do it in WiFi... it won't work on mobile data, no matter how fast it is or you are on unlimited plan.

    Another option you have is to update the phone with the Nokia Recovery tool, it will update to the latest ROM which is Cyan. Obviously you will need a PC.

    If still refuses to update, consider to make a hard reset, it may solve the problem for good... but it will erase all your data.
    Backup what you can, and apps you've purchased you wont loose, just goto windowsphone.com and sign in, check purchase history and send downloads to your phone from there (after you hard reset and set it up/back it up)
    09-11-2014 03:34 PM

Similar Threads

  1. Whatsapp message notifications problem
    By WPCentral Question in forum Ask a Question
    Replies: 53
    Last Post: 05-21-2015, 07:24 PM
  2. New update!
    By jankocharlie in forum Nokia Lumia 925
    Replies: 26
    Last Post: 09-21-2014, 06:49 AM
  3. Replies: 3
    Last Post: 09-14-2014, 05:15 AM
  4. Network profile update after dp 8.1
    By Takigu in forum Windows Phone 8.1 Preview for Developers
    Replies: 0
    Last Post: 09-11-2014, 03:01 PM
  5. Windows Store Problem
    By DanielJoseph7 in forum Ask a Question
    Replies: 0
    Last Post: 09-11-2014, 02:19 PM
LINK TO POST COPIED TO CLIPBOARD