09-14-2014 09:16 PM
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  1. TheWenisKing's Avatar
    TheWenisKing
    Hi all,

    I've been a Cricket customer here in the US for a little while now, and I have the Lumia 620. I was on the Developer Preview for a while and used the Nokia Software Recovery Tool to downgrade back to 8.0--I was having battery and lag issues up the ying yang.

    Anyway, Cricket is taking way too long to finish "testing" Cyan and every time I call them, customer service doesn't seem to have the slightest clue about Cyan.

    I can get an unlock code from them since I've been a customer of theirs for the minimum required time. If I unlock my phone, will I be able to install the Cyan software, or will I still have to wait for Cricket to finish testing regardless?

    Thanks in advance for helping me clear this up. I don't want to sacrifice my battery again with the Developer Preview, but being back on 8.0 is kinda a drag.
    09-13-2014 03:28 PM
  2. MDK22's Avatar
    MDK22
    Originally Posted by TheWenisKing
    Hi all,

    I've been a Cricket customer here in the US for a little while now, and I have the Lumia 620. I was on the Developer Preview for a while and used the Nokia Software Recovery Tool to downgrade back to 8.0--I was having battery and lag issues up the ying yang.

    Anyway, Cricket is taking way too long to finish "testing" Cyan and every time I call them, customer service doesn't seem to have the slightest clue about Cyan.

    I can get an unlock code from them since I've been a customer of theirs for the minimum required time. If I unlock my phone, will I be able to install the Cyan software, or will I still have to wait for Cricket to finish testing regardless? NO, your device is still w Cricket (even though unlocked), you'll have to wait for them to rollout their update (unless you want flash a different ROM w NSU).

    Thanks in advance for helping me clear this up. I don't want to sacrifice my battery again with the Developer Preview, but being back on 8.0 is kinda a drag.
    I would still get the unlock code & unlock the device, just in case.
    TheWenisKing likes this.
    09-13-2014 04:34 PM
  3. TheWenisKing's Avatar
    TheWenisKing
    Thanks for the reply!

    Originally Posted by MDK22
    NO, your device is still w Cricket (even though unlocked), you'll have to wait for them to rollout their update (unless you want flash a different ROM w NSU).
    Can you (or anyone) explain that process? Not entirely sure I understand how that works.
    09-14-2014 09:16 PM
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