1. WPCentral Question's Avatar
    i lost my phone.there are many accounts and photos etc in that phone.how can i clear the data atleast by using microsoft account,,?
    09-14-2014 12:45 AM
  2. Laura Knotek's Avatar
    To erase your phone

    1. On your computer, open a web browser and go to windowsphone.com.
    2. Navigate to the My Phone dropdown menu, located in the upper-right corner of the screen, then sign in with the same Windows Live ID you use on your phone.
    3. In the My Phone menu, click Find My Phone.
    4. Click Erase. On the confirmation screen, do one of the following:

      • To start erasing your phone, select I'm sure! Please erase my phone now, and then click Erase.
      • If you've changed your mind, click Cancel.

      Warning

      Be careful! This is your last chance to back out.




    Note

    It's a good idea to let your mobile operator know that you've lost your phone.

    Find a lost phone | Windows Phone How-to (United States)
  3. Laura Knotek's Avatar
    To erase your phone

    1. On your computer, open a web browser and go to windowsphone.com.
    2. Navigate to the My Phone dropdown menu, located in the upper-right corner of the screen, then sign in with the same Windows Live ID you use on your phone.
    3. In the My Phone menu, click Find My Phone.
    4. Click Erase. On the confirmation screen, do one of the following:

      • To start erasing your phone, select I'm sure! Please erase my phone now, and then click Erase.
      • If you've changed your mind, click Cancel.

      Warning

      Be careful! This is your last chance to back out.




    Note

    It's a good idea to let your mobile operator know that you've lost your phone.

    Find a lost phone | Windows Phone How-to (United States)
    xandros9 likes this.
    09-14-2014 01:39 AM

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