1. nischal shrestha's Avatar
    I am using Lumia 620 dev p update 1 , and there a weird problem I have , i haven't connected headphones to my phone ,but when i press the volume rocker it has headphones so i cannot play music or perform any kind of sound from my speaker , please help Microsoft is testing my patience one problem after abothe please help
    Last edited by Muessig; 09-20-2014 at 06:55 AM.
    09-19-2014 09:52 AM
  2. Aswin Smart's Avatar
    Just do soft reset by long pressing volume down+ power button until your phone vibrates
    09-19-2014 09:58 AM
  3. nischal shrestha's Avatar
    Already tried it nearly 5 times
    09-19-2014 02:53 PM
  4. nischal shrestha's Avatar
    I am using Lumia 620 dev p update 1 , and there a weird problem I have , i haven't connected headphones to my phone ,but when i press the volume rocker it has headphones so i cannot play music or perform any kind of sound from my speaker , please help Microsoft is testing my patience one problem after another please help
    09-19-2014 02:53 PM
  5. xandros9's Avatar
    If one soft reset doesn't help, dont bother with more.

    Also, I know it feels great and fashionable to blame Microsoft, but its often the nature of the headphone jack, I've seen stuck ones on iPhones, Palms, etc. I suspect its stuck in the ON position. Try un/plugging in a headset a couple times.
    09-19-2014 06:51 PM
  6. xrs22's Avatar
    Did you try with them connected, soft reset?
    09-19-2014 06:54 PM
  7. nischal shrestha's Avatar
    No I will try it
    09-20-2014 02:13 AM
  8. teckris's Avatar
    As you said it 620, you can also try Removing back cover. It could let u know if something clotted the audio jack..
    09-20-2014 05:28 AM
  9. nischal shrestha's Avatar
    Yeah when I remove the back cover ,the speaker works,it's shows media +apps sound but when I use the covers it shows headphones again,but I don't think they still have covers for Lumia 620
    09-20-2014 06:49 AM
  10. teckris's Avatar
    Yeah when I remove the back cover ,the speaker works,it's shows media +apps sound but when I use the covers it shows headphones again,but I don't think they still have covers for Lumia 620
    It means your Head Phone jack has got Clotted with something which is triggering ON. Only solution is to change Back Cover. It can be bought new or corrected.
    09-20-2014 07:32 AM
  11. teckris's Avatar
    09-20-2014 07:35 AM
  12. switch side method's Avatar
    Before you do that make sure there is no Lin stuck in the headphone socket. Heard this happen so many times and using a pin soughts it out
    nischal shrestha likes this.
    09-21-2014 08:28 AM
  13. xrs22's Avatar
    Or a good vacuum. Mines always in my pocket and the lint gets stuck in the earpiece/mouthpiece screens. I dint wanna wear a phone holster either.
    09-22-2014 12:43 PM

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