1. WPCentral Question's Avatar
    Hey Guys

    Can anyone point me in the right direction. I recently dropped my Lumia 1520 and it's in need of repair. I bough it on-line through Negri Electronics and they informed me that they would have to send it back to Hong Kong as it is an International Unlocked Version.

    Can I send it to Nokia (North America) or Canada?

    I am not sure what to do as they (Negri Electronics) said that repair time could be over 4 weeks start to finish.

    Any help would be great.


    Nick V
    09-23-2014 01:12 AM
  2. rgrdovic's Avatar
    There is no warranty coverage if I am not mistaken from Nokia in North America if you buy an overseas device. There is a warranty status app on the Microsoft Store for Nokia devices.

    Personally, my only solution would be to drive to the States and get them to fix it, the. Again I live an hour from the border, I do now know what your situation is.

    Best of luck to you. :)
    09-29-2014 04:24 PM

Similar Threads

  1. Weird 1520 problem
    By Christopher Lindsay in forum Nokia Lumia 1520
    Replies: 28
    Last Post: 04-15-2016, 06:33 PM
  2. install local app not showing in windows store WP 8.1
    By WPCentral Question in forum Ask a Question
    Replies: 2
    Last Post: 01-09-2015, 07:55 PM
  3. Why I might switch from a Lumia 635 to the BLU WinHD
    By Anthony112409p in forum BLU Win HD
    Replies: 9
    Last Post: 12-09-2014, 04:57 PM
  4. Nokia Lumia 920 problem-what happened with ease of access?
    By WPCentral Question in forum Ask a Question
    Replies: 2
    Last Post: 09-23-2014, 07:16 AM
  5. Cortana search results on Lumia 1520 are sometimes useless
    By Madam ImAdam in forum Nokia Lumia 1520
    Replies: 1
    Last Post: 09-22-2014, 06:57 PM