Why can't I send or receive pictures in text messages?

jimroper

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Jul 23, 2014
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I can't send or receive pictures in text messages

I have a Lumia 920 that is an ATT version unlocked to TMobile. I just got updated to Cyan yesterday. I am still unable to send and receive pictures in text messages. What are the proper settings to be able to do this? I was able to do this before I did the developers preview to update to 8.1
 

xandros9

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Nov 12, 2012
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Re: I can't send or receive pictures in text messages

Go into Access Point and make sure your APN settings are in order.

I believe you could easily find T-Mo's on the internet.
 

xrs22

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Sep 29, 2011
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Re: I can't send or receive pictures in text messages

928 of Verizon on Tmobile also can't send mms. And to send SMS I need switch to 2G

928 and Icon as I used both. It's a real drag having to switch to cellular all the time and I don't wanna leave it on. They need to make a toggle on the notification center....really.
 

jimroper

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Jul 23, 2014
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Re: I can't send or receive pictures in text messages

I have tried going into access point and entering the recommended tmobile settings and saving but still no luck. Am I missing something obvious? I have also tried going into "cellular+SIM" and modifying the sim settings. This is VERY frustrating.
 

Ed Boland

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Nov 17, 2012
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Re: I can't send or receive pictures in text messages

Bing (or google) "tmobile APN MMS settings" and go back into cellular+sim in settings and make sure you got it right? Or call tmobile and have them push it from their end.. Have you rebooted the phone?
 

jimroper

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Re: I can't send or receive pictures in text messages

I have made sure that I put in exactly what is listed on their website and rebooted the phone. Does anybody else have any ideas?
 

Master69

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Sep 28, 2014
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Re: I can't send or receive pictures in text messages

Hi, I've had the same problem on my Lumia 1020 after the WP 8.1 updates and I've solved it by adding a new access point. Make sure that you complete the Internet and MMS sections with the settings as provided by your mobile carrier.
 

AvatarEW

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Re: I can't send or receive pictures in text messages

I encountered this issue when changing my 1020 from AT&T to T-Mobile.

I manually changed the APN settings but still encountered issues also with group MMS.

Eventually, I conducted a factory reset with the T-Mobile SIM in the phone. This action caused the T-Mobile APN settings to automatically and successfully import.

No MMS problems (an annoying "No Subject" on every group MMS occurred in 8 and still present) after upgrading from 8 to 8.1/Cyan with both 1020 and 1520. Note that I never used DP.
 

xrs22

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Sep 29, 2011
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Re: I can't send or receive pictures in text messages

I encountered this issue when changing my 1020 from AT&T to T-Mobile.

I manually changed the APN settings but still encountered issues also with group MMS.

Eventually, I conducted a factory reset with the T-Mobile SIM in the phone. This action caused the T-Mobile APN settings to automatically and successfully import.

No MMS problems (an annoying "No Subject" on every group MMS occurred in 8 and still present) after upgrading from 8 to 8.1/Cyan with both 1020 and 1520. Note that I never used DP.
do you need to create your APN on your desktop as well or just on the phone? I wanna see about using my old 900 on verizons network after I unlock it. It'll just be an extra phone eventually for my son after I receive my digitizer.
 

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