1. WPCentral Question's Avatar
    I have a Nokia lumina 520 and it keeps turning off on it's own sometimes it cuts right back on and sometimes it's hard to turn back on it's very frustrating to be in the middle of something and the phone suddenly turns off for no reason
    alinauman97 likes this.
    09-28-2014 06:54 AM
  2. Dchl's Avatar
    This sounds like an issue that you would want to talk to Windows Support about. We don't really have enough details to help you. It would be much easier if we could see and work with the phone!
    09-28-2014 10:28 AM
  3. alinauman97's Avatar
    Same issue here on a Lumia 520 on WP8.1.1 and Cyan firmware. Occasionally I have to remove and reinsert the battery to make it restart.
    09-28-2014 10:40 AM
  4. AmGaD-SaLaH's Avatar
    Does your phone ๐Ÿ“ž gets hot before the turn off ?
    If it's hot then it shuts down because of that , I'd it's not hot .. Then make sure that battery is placed in the right way ... Because if it's not under any sudden move the battery change from its place cause the phone to shutdown
    09-28-2014 11:44 AM
  5. colinkiama's Avatar
    I have a Nokia lumina 520 and it keeps turning off on it's own sometimes it cuts right back on and sometimes it's hard to turn back on it's very frustrating to be in the middle of something and the phone suddenly turns off for no reason
    maybe it's a sign that you need to upgrade to a better lumia.
    09-28-2014 11:57 AM

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