1. Alex Atwi's Avatar
    I hard resetted my lumia 1020, and I had my apps backed up before. Now I'm using my phone normally, but I can't find in the settings how to restore backed up data. Any help on that issue, please?
    09-29-2014 10:49 AM
  2. N_LaRUE's Avatar
    Did you use the same MS account when you signed into your phone? If not, then you don't have any backup information.

    If you used the same account and you didn't get your apps you can go to the Store and tap the ... then tap 'my apps' to download your apps. Keep in mind that app data does not get backed up.
    Alex Atwi likes this.
    09-29-2014 10:54 AM

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