09-29-2014 12:21 PM
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  1. WPCentral Question's Avatar
    WPCentral Question
    my phone cannot boot the only word I see on my screen is 'nokia' and a blue screen and in few minutes it goes off.
    09-29-2014 12:13 PM
  2. Bearach's Avatar
    Bearach
    Originally Posted by WPCentral Question
    my phone cannot boot the only word I see on my screen is 'nokia' and a blue screen and in few minutes it goes off.
    Sadly, you might need to hard reset your device.

    To perform a hard reset, while the device is off... press the Volume Down, Camera and Power buttons at the same time. Hold all three buttons down until the phone vibrates then release power button and hold volume down and camera for a further five seconds.
    09-29-2014 12:21 PM
  3. AmGaD-SaLaH's Avatar
    AmGaD-SaLaH
    What model ?
    Can you remove your battery?
    09-29-2014 12:21 PM
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