1. WPCentral Question's Avatar

    I am having issues with connecting my phone to my computer.

    I have a fully updated Nokia Lumia 920 (OS version 8.10.12393.890), and when I plug it into my computer (Windows 8.1 pro with media center); the phone will take a charge, but my computer will not recognize it as being plugged in.

    I am not the most tech savvy, so am unsure what I am doing wrong.

    I have current software from Microsoft, just won't recognize the phone as being plugged into any USB ports I try to connect with, even though the phone is charging.

    I am using the chord that came with the phone and it has worked on many occasions previous to the new updates.

    Thanks in advance for any help,
    09-30-2014 07:38 PM
  2. xandros9's Avatar
    is the phone unlocked when plugged in (on, passcode already put in)
    09-30-2014 08:35 PM

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