1. WPCentral Question's Avatar
    I don't know who to call to help me unlock my phone. My provider or the manufacture!
    10-01-2014 01:15 PM
  2. xandros9's Avatar
    nobody, you'll have to either miraculously remember or erase your phone and start over fresh (security you know!)

    (it wont have to be a fresh start, you'll probably have backups of various things like texts and contacts, etc..)
    10-01-2014 06:05 PM
  3. arjunan's Avatar
    If you can't open your device because of a forgotten PIN (or similar), you can use the button method: Turn off your phone, press and hold the volume down button and then briefly press the power button to turn the phone on. Keep the volume down button pressed until an exclamation mark is shown on your screen. Then press the following buttons, one at a time, in this order:
    volume up, volume down, power, volume down
    The phone will now reset to factory status
    xandros9 likes this.
    10-02-2014 01:33 PM
  4. Shane Ibnu's Avatar
    Is there another way?
    10-02-2014 01:45 PM
  5. xandros9's Avatar
    Is there another way?
    To erase the phone? Use the lost phone tools at windowsphone.com

    To unlock the phone? We would have told you.
    10-02-2014 04:52 PM
  6. Loco5150's Avatar
    Who do you call? Ghostbusters! Sorry, I just had to.
    xandros9 and SammyD97 like this.
    10-02-2014 04:57 PM
  7. ShinraCorp's Avatar
    You forgot your PIN, nothing will help you recover it. Your option is either remember it or factory reset it.
    xandros9 likes this.
    10-02-2014 05:41 PM
  8. JamesPTao's Avatar
    Hard reset it. If you have your backup function set up everything should come back even your start tile setup. You will probably lose saved game data and any app info from apps with no backup function.
    10-02-2014 05:44 PM
  9. Shane Ibnu's Avatar
    You forgot your PIN, nothing will help you recover it. Your option is either remember it or factory reset it.
    I wish another way
    Aryan Salooja likes this.
    10-03-2014 09:21 PM
  10. always_salil's Avatar
    Probably ask a doctor how to remember the PIN. that would be easier. Just kidding :)
    anon(5650876) likes this.
    10-03-2014 10:16 PM
  11. Funky Cricket's Avatar
    I just stole this phone. Can someone help me unlock it? If you put on a pin. You best remember it. It's there to prevent the above question.
    etphoto likes this.
    10-04-2014 05:03 AM
  12. techiez's Avatar
    I just stole this phone. Can someone help me unlock it? If you put on a pin. You best remember it. It's there to prevent the above question.
    Android helps u unlock via the linked gmail account, surprised that WP doesnt have something like this.
    10-04-2014 05:07 AM
  13. anon(5650876)'s Avatar
    probably ask a doctor how to remember the pin. That would be easier. Just kidding :)
    lol
    10-04-2014 05:14 AM
  14. Bobvfr's Avatar
    Funny I enjoyed that



    Bob
    10-04-2014 05:16 AM
  15. Funky Cricket's Avatar
    Android helps u unlock via the linked gmail account, surprised that WP doesnt have something like this.
    It's pretty easy to socially hack an email account. This is a huge security hole.
    10-06-2014 10:33 AM
  16. Richard Culverhouse's Avatar
    Who do you call? Ghostbusters! Sorry, I just had to.
    Glad I'm not the only one who thought that. At least I didn't say it.. Lol
    10-06-2014 10:49 AM
  17. Force2Reckon's Avatar
    If you can't open your device because of a forgotten PIN (or similar), you can use the button method: Turn off your phone, press and hold the volume down button and then briefly press the power button to turn the phone on. Keep the volume down button pressed until an exclamation mark is shown on your screen. Then press the following buttons, one at a time, in this order:
    volume up, volume down, power, volume down
    The phone will now reset to factory status
    perfect advice for thieves to unlock stolen phones, lolz jk!
    10-07-2014 04:52 AM

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