1. Muralidhar Parimi's Avatar
    Hi,

    (you may feel this question is funny, but I need some help here)

    I purchased Lumia 1520 in couple of months back. After usage it for one month with out case I found some dust located on my device camera 📷. How can I clean it with out visiting Nokia Care...?

    I don't want to visit Nokia Care because of their worst support... I am feeling fear to give my phone to them.! ( frankly I had a very bad experience with them )

    Please suggest me how can I do it my self.
    NOTE : MY PHONE BACK COVER WONT OPEN.

    Regards / Muralidhar.
    10-04-2014 09:05 AM
  2. xandros9's Avatar
    Take it to Nokia Care.
    I know your experience may have been the worst, but it varies widely across the board. I've heard how x company's support is the best, how it's literally evil, etc. So please give it a go.

    Also because you shouldn't be messing with it like that.

    The 1520 does not have a removable back. Opening it voids the warranty, and you'll be stuck with the dusty camera, or if you tried to fix it, a broken one.

    Take it to them first, it should be covered under warranty. Sorry I don't have anything better.

    All this is my take though, if someone else knows more/better, I'll defer to them.
    Muralidhar Parimi likes this.
    10-04-2014 04:25 PM
  3. FAHMI BASSEM's Avatar
    Maybe its scratched, + how did the dust get in?
    10-04-2014 04:40 PM
  4. Muralidhar Parimi's Avatar
    Not sure. May be from SIM slot 🎰 dust went inside.
    10-04-2014 10:18 PM

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