1. WPCentral Question's Avatar
    My Lumia 1020 after some day turn off automatically and no turn on again .only way for turn on is reset mobile
    With 2bottom volume and turn on bottom together for 10 -15 second
    After turn on shall be fix date and time again
    How i can fix problems
    Rambod Jamali likes this.
    10-07-2014 04:34 AM
  2. N_LaRUE's Avatar
    If you don't mind resetting your phone, which means deleting everything than you can try either of the following.

    Keep in mind this will delete everything on the phone. Be sure to backup prior to doing this.

    Settings -> Backup

    Option 1
    Hard reset

    Settings -> About -> Reset phone This puts your phone into factory reset. It will delete all personal data on the phone.

    Option 2

    If the hard reset doesn't work you can try using the Nokia Software Recovery Tool. This requires a PC, USB cable and an Internet connection.

    FAQ - How can I recover/reset/restore my phone software? - Microsoft - UK

    This software will download and install a new firmware. The download is fairly large.

    Again this will delete all information on the phone.

    I believe this is the only way to solve your issues.
  3. N_LaRUE's Avatar
    Is this happening all the time or only just this once?

    The time and date issue is due to your carrier not supplying the signal to keep time and date.
    Rambod Jamali likes this.
    10-07-2014 04:49 AM
  4. Rambod Jamali's Avatar
    My Lumia 1020 after some day turn off automatically and no turn on again .only way for turn on is reset mobile
    With 2bottom volume and turn on bottom together for 10 -15 second
    After turn on shall be fix date and time again
    How i can fix problems
    i have this problem
    my lumia 1020 some time without using that turn off automatically and can not on again with power bottom
    for start again i have only one way and that is press power and volume bottom together
    and after on time and date is error shall be up to date again
    some time this problem was after one week and some time is every day
    can you help me
    10-23-2014 01:28 PM
  5. Rambod Jamali's Avatar
    hello thank you very much
    this happening some time every day 4 - 5 day
    i check without sim card in home for 4 day not problem no turn off afternoon i go to outdoor turn off again
    this problem start after update windows to 8.1
    after turn off no start with power bottom only start again with press volume and power bottom together for 10 ~15 sec
    can you help me????
    best regards
    10-25-2014 07:13 AM
  6. N_LaRUE's Avatar
    If you don't mind resetting your phone, which means deleting everything than you can try either of the following.

    Keep in mind this will delete everything on the phone. Be sure to backup prior to doing this.

    Settings -> Backup

    Option 1
    Hard reset

    Settings -> About -> Reset phone This puts your phone into factory reset. It will delete all personal data on the phone.

    Option 2

    If the hard reset doesn't work you can try using the Nokia Software Recovery Tool. This requires a PC, USB cable and an Internet connection.

    FAQ - How can I recover/reset/restore my phone software? - Microsoft - UK

    This software will download and install a new firmware. The download is fairly large.

    Again this will delete all information on the phone.

    I believe this is the only way to solve your issues.
    10-25-2014 03:40 PM
  7. Rambod Jamali's Avatar
    hello
    i use your note for reset factory
    (Option 1
    Hard reset

    Settings -> About -> Reset phone This puts your phone into factory reset. It will delete all personal data on the phone.)
    of last night until now not turn off i am during test
    but cortana delete of my system
    if fix my problem i need back cortana but when i press update bottom writing your system is up to date
    who i can get cortana again
    11-05-2014 05:18 AM
  8. Rambod Jamali's Avatar
    my cortana fix
    i change regeion language anf keyboard to united state english and restart phone and back cortana
    11-06-2014 09:56 AM
  9. Rambod Jamali's Avatar
    hello Mr/Ms N_LaRUE
    i test option 1 and after 3 day turn off again
    tonight i use option 2
    after test writing here
    11-08-2014 05:39 AM
  10. Rambod Jamali's Avatar
    hello
    i try 2 option
    i test option 1 and after 3 day turn off again
    i test option 2 and after 2 day turn of again + in setting - time - bottom time automatically fix in on
    11-13-2014 04:10 AM

Similar Threads

  1. Forbes Loves the Lumia 735
    By Chris Wayne2 in forum Nokia Lumia 730 & 735
    Replies: 3
    Last Post: 10-07-2014, 03:07 PM
  2. When is the Lumia 730 going to be available in India?
    By WPCentral Question in forum Ask a Question
    Replies: 3
    Last Post: 10-07-2014, 05:19 AM
  3. Replies: 1
    Last Post: 10-07-2014, 05:00 AM
  4. Replies: 1
    Last Post: 10-07-2014, 04:48 AM
  5. How do you unluck a Nokia Lumia 520 with a broken screen?
    By WPCentral Question in forum Ask a Question
    Replies: 1
    Last Post: 10-07-2014, 04:00 AM
LINK TO POST COPIED TO CLIPBOARD