1. WPCentral Question's Avatar
    My 1020 did not receive either the Black or Cyan updates. Is there a sight I can download them from? Thank you.
    10-09-2014 04:25 AM
  2. Laura Knotek's Avatar
    What country do you live in, and what carrier do you have?

    Is your device branded to your carrier, or is it an unlocked device from a different carrier than the one you have?
    10-09-2014 04:28 AM
  3. turbo5's Avatar
    Same here. I dont see Cyan when touching the Get updates button. Device is Singapore variant, but using it in Hungary with a Hungarian carrier.

    Availability in Asia Pacific URL (cant link yet cos I dont have enough answers here...how lame is that) sais "Lumia 1020 Country variant 3051.50009.1424.0016 Available Available Available"

    Any ideas?
    10-09-2014 05:16 AM
  4. turbo5's Avatar
    Same here. I dont see Cyan when touching the Get updates button. Device is Singapore variant, but using it in Hungary with a Hungarian carrier.

    Availability in Asia Pacific URL (cant link yet cos I dont have enough answers here...how lame is that) sais "Lumia 1020 Country variant 3051.50009.1424.0016 Available Available Available"

    Any ideas?
    Nokia software recovery tool did the trick :)
    10-09-2014 06:53 AM

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