10-14-2014 02:33 PM
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  1. WPCentral Question's Avatar
    WPCentral Question
    I got a new screen today from the repair store, but i cannot access my Phone since i have to wait more than 30.000 minutes before i can re-enter my keypad password.
    Apparently, it is possible that the broken glas has triggered this too many times.
    I don't want to do a hard reset, I know my code, but i don't want to wait a couple of weeks before i can access my Phone. Is there a solution?
    10-14-2014 02:17 PM
  2. Laura Knotek's Avatar
    Laura Knotek
    Moderator
    Unfortunately even if you know your password, you'll have to wait several weeks to enter it unless you do a hard reset.

    Sent from my Nokia Lumia 920 via Tapatalk
    10-14-2014 02:33 PM
  3. Funky Cricket's Avatar
    Funky Cricket
    Trusted Member
    No, hard reset it is. This is a security feature to prevent someone from stealing your phone and subsequently accessing your data and programs.
    10-14-2014 02:33 PM
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