1. WPCentral Question's Avatar
    I have lost all sounds from my phone. It doesn't ring when I receive a phone call or text, my alarms don't sound. I can't even play Pandora or Netflix because it doesn't play sound. I've checked all of my settings and everything is fine.
    10-15-2014 06:22 PM
  2. Guytronic's Avatar
    Could be a number of things.
    A few details about your phone and version would be quite helpful.
    10-15-2014 06:26 PM
  3. Microsoftjunkie's Avatar
    Do you have sound with headphones? Could be dirt inside the jack. If this isn't true, then unfortunately a reset maybe required.
    10-15-2014 06:36 PM
  4. Lance_WPCentral's Avatar
    Do a soft reset. If that doesn't work, backup your phone and do a hard reset. If that doesn't seem to work too then its not a software issue and could be your speakers are faulty. Take it to the Nokia Care center.
    10-15-2014 11:08 PM

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