1. WPCentral Question's Avatar
    So I got a Lumia 1520, and whenever I scroll on the start screen or even through the settings list, it lags and skips. Pretty much when I scroll it isn't smooth, where as my brothers 1520 is smooth when he scrolls. How do I fix this?
    10-18-2014 04:27 PM
  2. Suicide Stacey's Avatar
    Swap your phone with your brother when he isn't looking ;-) just kidding. Have you gone into settings and compared it to he's settings to help round it down. I assume you both have different apps so make sure you go to batter saver and make sure nothing is running in the back ground. Also if you have cortana pinned to the start that is also a well known issue to some people so unpin her if you do
    10-18-2014 07:26 PM
  3. tennisplayer23's Avatar
    Yeah there isn't much of a difference between our settings. Also I do not have cortana pinned to the start. Do you think if I do a hard reset it will fix it?
    10-18-2014 07:51 PM
  4. Suicide Stacey's Avatar
    A hard reset will def work I believe but before you do that go to Lumia storage check and also storage sense to clean up the phone. Then go to app store and download files. This will open up folders for you to delete anything you don't need. Then do a SOFT reset and see how it goes. If still same problem then do a hard reset. Then when it asked you to restore back up pick no...as the screen glitch may be saved to that. Its a long shot.....bit at least then it will give an indication to see if the problem goes away :) keep me updated
    10-18-2014 09:33 PM
  5. tennisplayer23's Avatar
    ok I did the soft reset and it still didn't do anything. Im hesitant to do a hard reset because I do not want to lose my photos/texts/apps because when you hard reset it says I have to format my sd card because "apps from another phone cant be used" "Format required to use the SD card"
    10-19-2014 01:27 AM
  6. th34monk3ys's Avatar
    Save your photos to your pc or WiFi to onedrive
    10-19-2014 01:41 AM
  7. parth9539's Avatar
    when will lumia 735 be comming in the markets of southeast asia(INDIA) ???
    The 730 is launched here but many people want to buy the 735 and we are not getting any updates from nokia india and microsoft india..can you guys help us finding when will 735 be available in india???
    10-19-2014 03:52 AM
  8. tennisplayer23's Avatar
    Ok so I did a hard reset and chose to start from a clean slate instead of a backup and the lag is still there. Is it a hardware issue then?
    10-19-2014 04:54 PM
  9. Suicide Stacey's Avatar
    Is it a lag on games or just web browsing?
    10-19-2014 05:54 PM
  10. tennisplayer23's Avatar
    no none of those, its just when I slide my finger to scroll on the start screen or any other scroll, it skips and isn't smooth, like a studder
    saras112 likes this.
    10-19-2014 06:45 PM
  11. DennisvdG's Avatar
    You should definitely get it replaced dude!
    10-19-2014 06:49 PM
  12. tennisplayer23's Avatar
    Do I contact nokia care?
    10-19-2014 09:40 PM
  13. DennisvdG's Avatar
    Yes or you just go to your carrier
    10-20-2014 02:34 AM
  14. saras112's Avatar
    no none of those, its just when I slide my finger to scroll on the start screen or any other scroll, it skips and isn't smooth, like a studder
    I've had the same problem with my Lumia 620, and cleaning the screen fixed it.
    10-20-2014 02:39 AM
  15. tennisplayer23's Avatar
    I can go to ATT? I didn't know that
    10-20-2014 04:07 PM

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