1. WPCentral Question's Avatar
    hi a few months ago i downloaded sims free play and after that all my music dissapeard , i have since had my phone sent off and fixed so i no longer have the sims game can any one help my get all my music back, i have looked on my pc but is no where to been seen
    my phone is a windows phone 520
    10-20-2014 01:01 PM
  2. Toan Le's Avatar
    First thing I have to say is, as far as I know, The Sims FreePlay has absolutely nothing to do with your music library.

    I'm not sure if this can fix, but you can follow these steps:

    * Check your phone storage with your PC via an USB cable. Make sure that you check the right folders. They are:

    Computer/Windows Phone/Phone/Music
    -or-
    Computer/Windows Phone/SD Card/Music

    If your music are still there, but they don't appear on your phone music player (I assume that you use Xbox Music), then:

    - Open Xbox Music on your phone.
    - Swipe to "Collection". Tap "Songs".
    - Note the "Shows (green words)" under the "Songs" header, tap it, the choose "Shows all music".

    It may solve your problem. If your music are NOT on your phone, even in the Music folders, then the only way is to re-download them. You didn't provide enough info, so this is all I can help.
    10-20-2014 01:17 PM

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