1. Mohammad Shneawer's Avatar
    I am outside US, I have changed my Lumia 920 region and language and Cortana was activated very well, after some weeks I changed my region which removed Cortana from my device. Can I reactivate it? How? Please help me.
    10-24-2014 05:55 PM
  2. Laura Knotek's Avatar
    Yes, you would need to change your region and language back to US again.
  3. Laura Knotek's Avatar
    Yes, you would need to change your region and language back to US again.
    Mohammad Shneawer likes this.
    10-25-2014 12:32 AM
  4. Mohammad Shneawer's Avatar
    Yes, you would need to change your region and language back to US again.
    10-25-2014 01:45 AM
  5. Mohammad Shneawer's Avatar
    Thanks Laura for your reply, but I tried that several times without any benefits
    10-25-2014 01:48 AM
  6. Laura Knotek's Avatar
    10-25-2014 01:50 AM
  7. daniel SP's Avatar
    Happens the same here in Spain
    Mohammad Shneawer likes this.
    10-25-2014 01:53 AM
  8. Mohammad Shneawer's Avatar
    I have enabled it, but then I changed my region so Cortana was removed automatically. What I'm asking for is how to re-enable it. I tried to change my region again to US but it doesn't work.
    So any suggestion to reactivate Cortana???
    10-25-2014 01:54 AM
  9. Laura Knotek's Avatar
    I have enabled it, but then I changed my region so Cortana was removed automatically. What I'm asking for is how to re-enable it. I tried to change my region again to US but it doesn't work.
    So any suggestion to reactivate Cortana???
    It will be removed as soon as you change your region from US to anything else. You have to keep US region to keep Cortana.
    Mohammad Shneawer likes this.
    10-25-2014 01:59 AM
  10. Mohammad Shneawer's Avatar
    This is what happened exactly, is there any solution to get Cortana again?
    10-25-2014 02:01 AM
  11. Laura Knotek's Avatar
    This is what happened exactly, is there any solution to get Cortana again?
    Sorry, but I cannot help any further, since I am in the US, so that will always be my region setting.
    Mohammad Shneawer likes this.
    10-25-2014 02:02 AM
  12. alex athanasopoulos's Avatar
    This is what happened exactly, is there any solution to get Cortana again?
    As i live in Greece i also face the same problem. I have changed many, many times my region settings and lost/got back Cortana with no problem. And always had the same settings back.

    You should choose every setting to US. Change Region, language, speech to English (US) and have to your keyboard the English (US), your native language of course and any other language you want.

    I think that this will help you. If it doesn't do a soft reset.
    Mohammad Shneawer likes this.
    10-25-2014 02:21 AM
  13. Aditya Soni1's Avatar
    would you please explain the whole mess. why do you need too recall it? i am not getting
    10-25-2014 02:35 AM
  14. Mohammad Shneawer's Avatar
    As i live in Greece i also face the same problem. I have changed many, many times my region settings and lost/got back Cortana with no problem. And always had the same settings back.

    You should choose every setting to US. Change Region, language, speech to English (US) and have to your keyboard the English (US), your native language of course and any other language you want.

    I think that this will help you. If it doesn't do a soft reset.
    I just did it again, I didn't get it, I don't know what the problem with Cortana, maybe she didn't like my device
    10-25-2014 04:50 AM
  15. Mohammad Shneawer's Avatar
    would you please explain the whole mess. why do you need too recall it? i am not getting
    I want to recall Cortana because it was removed when I changed my region other than US. And after getting region back to US it's lost, I didn't find Cortana
    10-25-2014 05:17 AM
  16. lumia-lover's Avatar
    I want to recall Cortana because it was removed when I changed my region other than US. And after getting region back to US it's lost, I didn't find Cortana
    Same problem, what the solution could be??
    10-25-2014 07:44 AM

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