1. Stebak's Avatar
    Hello, I have an old Lumia 800 phone with screen lock. My problem is that I can't remember the code. What can I do?
    Is it possible to reset the handset? Regards Steen
    10-25-2014 04:31 PM
  2. ShinraCorp's Avatar
    Hello, I have an old Lumia 800 phone with screen lock. My problem is that I can't remember the code. What can I do?
    Is it possible to reset the handset? Regards Steen
    Oh yes it's possible to do a factory reset on your 800. All you need to do is turn off your 800.

    Then after that press these keys:

    Volume Down+Camera+Power, release the Power but keep holding the Volume Down and Camera button for around 5 seconds.

    Your phone will now be factory resetting without prompting you, of course you will lose everything so hopefully you don't lose to much.
    Last edited by ShinraCorp; 10-25-2014 at 05:12 PM. Reason: typo
    xandros9 likes this.
    10-25-2014 05:11 PM
  3. Stebak's Avatar
    Hi Again. Thanks for your help but it doesn't solve my problem, the screen lock is still there... :-(. Shall I through the phone in the garbage?
    10-27-2014 12:57 PM
  4. myst02's Avatar
    Hi Again. Thanks for your help but it doesn't solve my problem, the screen lock is still there... :-(. Shall I through the phone in the garbage?
    You can reinstall OS with Nokia Care Suite and modified usergroupconfig.cfg (just google)
    After that, screen lock should be wiped completely.
    10-27-2014 01:06 PM
  5. Suicide Stacey's Avatar
    It's actually volume UP and power button....you done a soft reset.... Try again with my way mate
    10-27-2014 09:02 PM
  6. Stebak's Avatar
    It's actually volume UP and power button....you done a soft reset.... Try again with my way mate
    Hmm it doesn't work I have tried a number of different combinations with out any luck. Phone is still screen locked. My last try must is using the Nokia software.
    10-28-2014 04:02 PM
  7. betterlife19's Avatar
    Hard reset is the only option i guess
    10-28-2014 04:32 PM

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