1. Marlene Parnass's Avatar
    my phone is failing and I have no access to the top of the screen because it is in another mode of use, I have to press twice to activate the touch and the screen
    10-29-2014 12:42 AM
  2. BatteryLife's Avatar
    I think you're in narrator mode. Press the volume up and start button simultaneously.

    The screen "issue" should be fixed. Then go into settings, ease of access, and disable narrator.
    10-29-2014 12:52 AM

Similar Threads

  1. Will downgrading to 8.0 void my warranty?
    By Kurt Russell Molina in forum Nokia Lumia 1320
    Replies: 17
    Last Post: 11-26-2014, 04:15 PM
  2. How To Stop Forced Update to Windows 8.1 on Surface RT?
    By kkevin8976 in forum Microsoft Surface for Windows RT
    Replies: 16
    Last Post: 11-01-2014, 12:05 AM
  3. Taco Bell disses Windows Tablets and Phones
    By RonV42 in forum The "Off Topic" Lounge
    Replies: 4
    Last Post: 10-29-2014, 11:36 PM
  4. Talking Santa on Windows Phone
    By sonlam in forum App Spotlight
    Replies: 0
    Last Post: 10-29-2014, 12:22 AM
  5. How do I repair Nokia Lumia 1520 screen?
    By Zoe Gracia in forum Nokia Lumia 1520
    Replies: 0
    Last Post: 10-29-2014, 12:11 AM
LINK TO POST COPIED TO CLIPBOARD