1. crisdiaz01's Avatar
    Probably a silly question, but I want to be completely sure. My battery is a bit haywire, and I want to try hard restart to fix it.
    11-01-2014 07:57 AM
  2. Nogitsune Micah's Avatar
    Are we talking a phone or tablet. I never got downgraded when I do factory resets. I did one yesterday for my Lumia.
    11-01-2014 08:02 AM
  3. Guytronic's Avatar
    A hard reset won't affect firmware or the OS versions.
    crisdiaz01 likes this.
    11-01-2014 08:03 AM
  4. crisdiaz01's Avatar
    Are we talking a phone or tablet. I never got downgraded when I do factory resets. I did one yesterday for my Lumia.
    Its for my Lumia 925
    11-01-2014 08:05 AM
  5. Nogitsune Micah's Avatar
    Its for my Lumia 925

    Oh then you should be good to go :)
    11-01-2014 06:59 PM

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