1. Windows Central Question's Avatar

    I just switched to WP8.1, and am mainly facing two problems.

    1st one is with my contacts, I've copied my contacts from my old Nokia500, but I couldn't find them on my Lumia.

    And the 2nd one, related to the WiFi, it seems to be working normally, then it turns off suddenly, and I can't turn it on again unless I reboot the device.

    Any help!

    Much appreciated
    11-01-2014 10:00 AM
  2. WP8_Lover's Avatar
    How exactly did you copy your contacts? Did you use the Transfer my Data app?
    11-01-2014 10:11 AM
  3. mohammad azizieh's Avatar
    Yes, through it ... and if I try to copy them again, it gives that they already copied successfully

    11-01-2014 10:29 AM
  4. WP8_Lover's Avatar
    Ok. Is your device new?
    Consider doing a Hard reset. It will iron almost all the issues, if any.
    11-01-2014 10:36 AM
  5. mohammad azizieh's Avatar
    Yes it a new one, did the hard rest will remove any type of settings or data?
    11-01-2014 10:41 AM
  6. Wam1q's Avatar
    Did you check the people's hub? The contacts should be there.
    And yes, hard reset will remove everything from your phone.
    11-01-2014 10:58 AM
  7. mohammad azizieh's Avatar
    I checked the people hub, and they aren't there, another problem I face with the WiFi, it turns off, and I can't turn it on again with error "try again in a little while. if the problem continues restart your phone and try again"

    Thank you
    11-01-2014 11:05 AM
  8. WP8_Lover's Avatar
    I assume there isn't much data on your phone now, as it is new. Consider a Hard reset.
    11-01-2014 11:16 AM

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