1. Windows Central Question's Avatar

    I just bought a lumia 820. I am very pleased with the phone, except for one thing:
    I can't get it to update. My OS version is 8.0.10211.204
    When i go into settings-> updates and click the "check for updates" button, it sais "Checking for updates" for about 2 minutes, then i get a message "the phone is up to date"

    Do you guys have any ideea what could be the problem?
    11-04-2014 12:47 PM
  2. RumoredNow's Avatar
    I assume you are looking to get to 8.1 and Lumia Cyan, yes?

    We need more info. Is it carrier branded? Unlocked from a carrier? Factory Unlocked?

    Are you using it on the carrier who issued it if it is branded.

    Carriers pass along the updates when they "approve" them... Factory Unlocked phones get the updates direct. Unlocked from a carrier phones sometimes have difficulty...

    You can look up your update availability here: Software update for Nokia Lumia with Windows Phone 8 - Nokia
    11-04-2014 09:31 PM

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