Why is there a yellow box around everything on my locked phone?

I have lumia 360 the screens locked with a yellow box when i tried to have cortana go to settings she says double tap to activate but it says i need to give my permission I tried a soft reset and that didnt work

Would you be so kind as to tell use what phone you have and maybe a better description of the problem? Pictures if possible.

I believe the yellow box indicates that "narrator" is enabled on your phone.
Are you sure about the phones model number being a "Lumia 360"?

Originally Posted by Windows Central Question

I have lumia 360...

Originally Posted by N_LaRUE

Would you be so kind as to tell use what phone you have...

Originally Posted by Guytronic

...Are you sure about the phones model number being a "Lumia 360"?

Pretty sure that is a typo and the OP has a 630...

That would be the narrator. Press and hold the volume up button then tap the start button to turn off

then after the phone shuts off && i do that it comes right back on to the same damn thing . so what do i do no

i need help my narritor or what ever you call it is on on my phone && i cant get it the hell off

Originally Posted by joyceemariiee22

then after the phone shuts off && i do that it comes right back on to the same damn thing . so what do i do no

See below link to switch off Narrator.
http://wmpoweruser.com/tip-how-to-ex...ows-phone-8-1/

You pushed the power button but it has to be the "Windows start" button. (the middel button on the bottom of the screen)
Good luck