1. Windows Central Question's Avatar
    I have lumia 360 the screens locked with a yellow box when i tried to have cortana go to settings she says double tap to activate but it says i need to give my permission I tried a soft reset and that didnt work
    11-06-2014 02:00 AM
  2. SammyD97's Avatar
    That would be the narrator. Press and hold the volume up button then tap the start button to turn off
  3. N_LaRUE's Avatar
    Would you be so kind as to tell use what phone you have and maybe a better description of the problem? Pictures if possible.
    Guytronic likes this.
    11-06-2014 06:03 AM
  4. Guytronic's Avatar
    I believe the yellow box indicates that "narrator" is enabled on your phone.
    Are you sure about the phones model number being a "Lumia 360"?
    Laura Knotek likes this.
    11-06-2014 12:20 PM
  5. RumoredNow's Avatar
    I have lumia 360...
    Would you be so kind as to tell use what phone you have...
    ...Are you sure about the phones model number being a "Lumia 360"?

    Pretty sure that is a typo and the OP has a 630...
    11-06-2014 12:37 PM
  6. SammyD97's Avatar
    That would be the narrator. Press and hold the volume up button then tap the start button to turn off
    Laura Knotek and ajayden like this.
    11-06-2014 12:45 PM
  7. joyceemariiee22's Avatar
    then after the phone shuts off && i do that it comes right back on to the same damn thing . so what do i do no
    01-11-2016 04:03 AM
  8. joyceemariiee22's Avatar
    i need help my narritor or what ever you call it is on on my phone && i cant get it the hell off
    01-11-2016 04:05 AM
  9. Harrie-S's Avatar
    then after the phone shuts off && i do that it comes right back on to the same damn thing . so what do i do no
    See below link to switch off Narrator.
    http://wmpoweruser.com/tip-how-to-ex...ows-phone-8-1/

    You pushed the power button but it has to be the "Windows start" button. (the middel button on the bottom of the screen)
    Good luck
    RumoredNow likes this.
    01-11-2016 04:14 AM

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