1. followtariq's Avatar
    Hi guy's,

    I noticed something strange with my WhatsApp today.
    The live tile icon looks disabled, and I can't launch it from the tile or the app list.

    Any idea what's going on?

    I am reluctant to uninstall and reinstall it, because I have a lifetime subscription

    - tariq
    11-06-2014 08:49 AM
  2. pedmar007's Avatar
    If your phone was backing up and it didn't complete properly that could cause that, usually a simple shutdown and restart should fix that. If it's the same as I had then that should do the trick.
  3. pedmar007's Avatar
    If your phone was backing up and it didn't complete properly that could cause that, usually a simple shutdown and restart should fix that. If it's the same as I had then that should do the trick.
    11-06-2014 08:54 AM
  4. followtariq's Avatar
    Its still locked after a soft reset
    this is how the live tile looks - darker than the rest imgur.com/I6NSEig
    11-06-2014 11:19 PM
  5. dark_report's Avatar
    Yeah.. Mine also locked. Using Lumia 820 here...
    While on my other Lumia 830, Whatsapp operates as usual.
    When I search Whatsapp in the Store, there's no option for "View" and "Share"... I'm afraid if I uninstall it, I cannot reinstall again.
    11-07-2014 02:10 AM
  6. Arman Qureshi's Avatar
    Just delete old backup from manage backup and install again ..Now it works perfectly on my Lumia 830
    11-07-2014 02:46 AM
  7. Osama204's Avatar
    Same issue here, deleted the app and couldn't reinstall it again!!
    11-07-2014 09:16 AM
  8. chunky2055's Avatar
    Not working on my 820 either. Suddenly got like disabled n not launching at all. Tried restart the fone but didn't work.
    11-07-2014 10:23 AM

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