1. sharukh_shaikh7's Avatar
    The icon on screen has blacked out...not opening..
    11-06-2014 10:32 AM
  2. nicfromwales's Avatar
    It's happened to a lot of people. Try reinstalling it.
    11-06-2014 10:34 AM
  3. sharukh_shaikh7's Avatar
    Yo buddy it worked...thanks👌
    Last edited by sharukh_shaikh7; 11-06-2014 at 11:07 AM.
    nicfromwales likes this.
    11-06-2014 10:44 AM
  4. TechZOnline's Avatar
    Hm, this is happening on my wife's 920 as well. IS there a way to backup the images and videos even without being able to open the app? She doesn't mind losing the logs.
    11-06-2014 12:29 PM
  5. nicfromwales's Avatar
    Hm, this is happening on my wife's 920 as well. IS there a way to backup the images and videos even without being able to open the app? She doesn't mind losing the logs.
    Images and videos are already saved to your phone.
    11-06-2014 12:48 PM
  6. TechZOnline's Avatar
    But would uninstalling the app cause them to be removed?
    11-06-2014 03:35 PM
  7. aximtreo's Avatar
    My feeling is that you are lucky when programs like this don't open. Do you realize how much of your personal info is attached to things like facebook and other social type programs. Not for me.
    11-06-2014 03:49 PM
  8. nicfromwales's Avatar
    But would uninstalling the app cause them to be removed?
    Nope, they'll remain on your phone. If you're concerned about losing photos at all (by losing your phone, etc) I recommend backing up all of your photos to OneDrive.
    TechZOnline likes this.
    11-06-2014 06:17 PM

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