11-06-2014 08:16 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    After dropping my phone , the screen froze. Unable to switch it on or off and unresponsive to charger. Seems to have just died. Any ideas on a method to repair.
    11-06-2014 01:11 PM
  2. jmshub's Avatar
    jmshub
    Try pressing volume down + power button for 10-15 seconds and see if it forces a reboot.
  3. michail71's Avatar
    michail71
    Did you try a long hold, like 60 seconds, on the power button? If it locks up there is an extra long old that should reboot the phone.
    11-06-2014 01:29 PM
  4. jmshub's Avatar
    jmshub
    Moderator
    Try pressing volume down + power button for 10-15 seconds and see if it forces a reboot.
    11-06-2014 08:16 PM
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