I cannot view anything on my Lumia 520 phone. I can only receive calls. How do I fix it?

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Windows Central Question

I can start the phone ok and see the wall paper background display. After that I can only view a blank black screen, I can not see the home menu or anything else. This has lasted for about 15 hours
 

Laura Knotek

Retired Moderator
Mar 31, 2012
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What OS version and firmware are you running on your Lumia 520?

Is this device branded to a carrier and used on that carrier's network, or are you using the device on a different carrier's network? If you are using an unlocked device on a different network than that to which the device was branded, what carrier was the device originally for, and what carrier are you using it on now?
 

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