1. Windows Central Question's Avatar
    My nokia lumia 520 is cracked and has some hardwear issues, would they replace it?
    11-15-2014 09:31 AM
  2. stephen_az's Avatar
    Only if you purchased it from them and also got the Microsoft Complete warranty. Otherwise, they will be no more willing to replace device with a cracked screen than any other store....
    xandros9 likes this.
    11-15-2014 09:39 AM
  3. xandros9's Avatar
    Is it because of a manufacturing defect or something that was their fault? (almost guaranteed not in this case) Then yes.

    Is it because you broke your own device and want a free replacement or repair? Highly unlikely.
    Last edited by xandros9; 11-15-2014 at 03:46 PM.
    RumoredNow likes this.
    11-15-2014 01:23 PM

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