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11-19-2014 05:51 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    I've reset my Lumia because i had some problems with my Microsoft Mail
    Before resetting it i moved all of my apps to my SD card
    after resetting i tried to get my apps back from the SD card but the mobile tells me that the apps on the SD card where installed from another Lumia and must be erased

    How could i get my apps back without downloading them again
    or
    where are the apps on the SD card stored to get them then install them again

    THANKS FOR READING MY QUESTION
    11-18-2014 08:08 AM
  2. RumoredNow's Avatar
    RumoredNow
    Originally Posted by Windows Central Question
    I've reset my Lumia because i had some problems with my Microsoft Mail
    Before resetting it i moved all of my apps to my SD card
    after resetting i tried to get my apps back from the SD card but the mobile tells me that the apps on the SD card where installed from another Lumia and must be erased

    How could i get my apps back without downloading them again
    or
    where are the apps on the SD card stored to get them then install them again

    THANKS FOR READING MY QUESTION
    If you changed your Microsoft Account info when you ran new setup, you gave up ownership of all those Apps. They belong to the old Microsoft Account.
  3. faisalbaba's Avatar
    faisalbaba
    Trusted Member
    Champion
    Q&A Team
    Also happens with me
    11-18-2014 08:15 AM
  4. vineet_vpns12's Avatar
    vineet_vpns12
    Yeah! It act as a safe gate.
    To prevent your phone.
    Or in other words from viruses or hacking.
    That's y it ignores the SD card app.
    To overcome any possible harmful data.
    It's a great feature but yes your situation is understandable..
    But it has no solution other than letting those app erase and reinstallation of all those from store.
    11-18-2014 08:15 AM
  5. Vishalpatial's Avatar
    Vishalpatial
    Download all apps now manually and save them on ur sd card and install them....only way to get ur apps back when u reset ur phone again in future👌
    11-18-2014 08:29 AM
  6. Kevin Rush's Avatar
    Kevin Rush
    Originally Posted by Vishalpatial
    Download all apps now manually and save them on ur sd card and install them....only way to get ur apps back when u reset ur phone again in future👌
    If this works, this is a great idea! It would allow you to reinstall an app that is no longer in the store (if you had downloaded it manually and saved it to your microSD card).
    Last edited by Kevin Rush; 11-18-2014 at 05:30 PM.
    11-18-2014 08:43 AM
  7. RumoredNow's Avatar
    RumoredNow
    Originally Posted by Windows Central Question
    I've reset my Lumia because i had some problems with my Microsoft Mail
    Before resetting it i moved all of my apps to my SD card
    after resetting i tried to get my apps back from the SD card but the mobile tells me that the apps on the SD card where installed from another Lumia and must be erased

    How could i get my apps back without downloading them again
    or
    where are the apps on the SD card stored to get them then install them again

    THANKS FOR READING MY QUESTION
    If you changed your Microsoft Account info when you ran new setup, you gave up ownership of all those Apps. They belong to the old Microsoft Account.
    jmshub and endi112 like this.
    11-18-2014 10:02 AM
  8. Force2Reckon's Avatar
    Force2Reckon
    Originally Posted by RumoredNow
    If you changed your Microsoft Account info when you ran new setup, you gave up ownership of all those Apps. They belong to the old Microsoft Account.
    this happened to me
    ive never changed my MS account
    when i reseted my phone i used the same (as i have only one) MS account, but im having trouble installing my apps stored in my SD card
    11-19-2014 05:51 AM
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