1. Windows Central Question's Avatar
    It's a problem with the audio jack, definitely. I recently got a pair of beats, and now, whenever I plug them in, it's very distorted unless I'm holding the cable in tight. It did this with every other pair of headphones I can find, except one pair of skullcandies I had.
    Can someone help me out?
    11-19-2014 11:14 AM
  2. Jazmac's Avatar
    Sounds like a bad jack. I have never had a headphone not work in my phone so I suspect yours is a faulty input jack.
  3. awilliams1701's Avatar
    Something is wrong with your phone. I've had an HTC Arrive (WP7), a Nokia 928, Nokia Icon, Nokia 1520.3 and all of them had no problems with headphones. I don't think there is anything you can do unless its under warranty.
    Laura Knotek likes this.
    11-19-2014 11:30 AM
  4. Jazmac's Avatar
    Sounds like a bad jack. I have never had a headphone not work in my phone so I suspect yours is a faulty input jack.
    11-19-2014 11:32 AM

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