1. Windows Central Question's Avatar
    I can't get it to do anything because the lighting bolt is on
    11-22-2014 07:57 AM
  2. realwarder's Avatar
    Plug it in. Try a different charger/outlet
    11-22-2014 08:17 AM
  3. RumoredNow's Avatar
    Yeah...

    Hold Volume Down & Power buttons until the phone vibrates (about 5 seconds). Your phone will loose all data, but factory reset and boot back up.

    If that fails to get a response, do a web search for "<phone model> hard reset" and follow those instructions.
    11-22-2014 11:45 AM

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