1. Windows Central Question's Avatar
    Hope you can help. I have a Nokia Lumia 1520 which in the last couple of days has starting showing a 'resuming...' black screen when I turn the phone on before loading the start screen. I've tried turning the phone on and off, my phone has over 2gb of free memory, and I'm not part of the developer preview. I'm from the UK, and am running wp 8.1 (not denim).

    Its a pesky problem that's starting to annoy me. Does anyone know how to fix this so the start screen loads instantly? Let me know if you need any extra info.
    11-23-2014 09:50 AM
  2. xandros9's Avatar
    Hmmm.. I'll just live with it then, because way too many apps don't backup their settings. Don't want to set everything up from scratch again. Thanks for the response though.
    do the other suggestions before considering a hard reset!
    this is something that's super common with people who uninstall a lockscreen app without disabling it first.
    Enabling kid's corner will clean out what's causing the resuming. (and its on everyone's phone)
    Then you can disable it again.
  3. Kalyan Chowdary's Avatar
    Few days back I have also experienced the same issue..
    Hard reset cleared it..
    Now works like butter....
    11-23-2014 10:07 AM
  4. Killer BIGxyz's Avatar
    Hope you can help. I have a Nokia Lumia 1520 which in the last couple of days has starting showing a 'resuming...' black screen when I turn the phone on before loading the start screen. I've tried turning the phone on and off, my phone has over 2gb of free memory, and I'm not part of the developer preview. I'm from the UK, and am running wp 8.1 (not denim).

    Its a pesky problem that's starting to annoy me. Does anyone know how to fix this so the start screen loads instantly? Let me know if you need any extra info.
    Try turning on, then off: Kids corner

    I don't know if you tried the live lock screen app, but that causes that problem
    SpinkyMinky likes this.
    11-23-2014 10:10 AM
  5. Joe920's Avatar
    Same issue for me, by hard reset do you mean power plus volume down until restart?
    11-23-2014 10:10 AM
  6. Marcos Buccella's Avatar
    Try this: Install Tetra Lockscreen, set it as the lockscreen, restart the phone, deregister Tetra and restart the phone again. This helped me with that
    11-23-2014 10:13 AM
  7. xandros9's Avatar
    Try turning on, then off: Kids corner

    I don't know if you tried the live lock screen app, but that causes that problem
    this.
    11-23-2014 10:41 AM
  8. Kalyan Chowdary's Avatar
    Same issue for me, by hard reset do you mean power plus volume down until restart?
    In settings-> about -> reset
    11-23-2014 12:41 PM
  9. Joe920's Avatar
    In settings-> about -> reset

    Hmmm.. I'll just live with it then, because way too many apps don't backup their settings. Don't want to set everything up from scratch again. Thanks for the response though.
    11-23-2014 12:50 PM
  10. xandros9's Avatar
    Hmmm.. I'll just live with it then, because way too many apps don't backup their settings. Don't want to set everything up from scratch again. Thanks for the response though.
    do the other suggestions before considering a hard reset!
    this is something that's super common with people who uninstall a lockscreen app without disabling it first.
    Enabling kid's corner will clean out what's causing the resuming. (and its on everyone's phone)
    Then you can disable it again.
    Ed Boland and Joe920 like this.
    11-23-2014 02:43 PM
  11. SpinkyMinky's Avatar
    Just to say, I was the one who orginally posted this. Thanks for the reply Killer, this fixed the problem. You are right that it was the live lock screen issue, and enabling/disabling Kid's Corner fixed it. So for those with a similar problem, do this before resetting the phone!
    11-24-2014 10:47 AM
  12. Killer BIGxyz's Avatar
    Just to say, I was the one who orginally posted this. Thanks for the reply Killer, this fixed the problem. You are right that it was the live lock screen issue, and enabling/disabling Kid's Corner fixed it. So for those with a similar problem, do this before resetting the phone!
    No problem dude!
    11-25-2014 11:23 PM
  13. Joe920's Avatar
    do the other suggestions before considering a hard reset!
    this is something that's super common with people who uninstall a lockscreen app without disabling it first.
    Enabling kid's corner will clean out what's causing the resuming. (and its on everyone's phone)
    Then you can disable it again.
    Old thread, but just for completeness, unfortunately this wasn't the issue on mine. I had long ago done that fix after uninstalling tetra, but I tried it again anyway. No luck, I'm still getting a one-second resume once in a while. Thanks for the reminder about that fix though!
    12-07-2014 05:08 PM
  14. Joseph Yacoub's Avatar
    I had the same issue with my phone when I had ^lock screen beta^ app but when I uninstalled it the problem had been fixed !!
    Last edited by Joseph Yacoub; 12-27-2014 at 04:15 PM. Reason: mistake
    12-27-2014 04:13 PM
  15. Napoleon Bueze Igwe's Avatar
    do the other suggestions before considering a hard reset!
    this is something that's super common with people who uninstall a lockscreen app without disabling it first.
    Enabling kid's corner will clean out what's causing the resuming. (and its on everyone's phone)
    Then you can disable it again.
    08-03-2015 04:04 PM

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