11-23-2014 04:06 PM
tools
  1. racksrrs's Avatar
    racksrrs
    my backup keep on failing after 97%, I tried to delete the old one and retired....also in vain....help me to overcome this....
    11-23-2014 03:55 PM
  2. xandros9's Avatar
    xandros9
    Community Review Team
    Moderator
    it could be that the backup completed just fine and the error message is benign.
    I found that my 920 kept throwing an error, but it turns out the backup functioned just fine and was present online when I checked OneDrive's backup section for it.

    I was fed up and hard reset my phone anyway, backup restored just fine.
    Don't know if its the same here.
    racksrrs likes this.
    11-23-2014 04:06 PM
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