1. WPCentral Question's Avatar
    the bottom right corner of the phone have a few tiny pieces of glass missing. At first , the phone displayed the main page , but the screen is unresponsive. so i tried locking and unlocking it again. the phone showed 'nokia' then it showed a sad smiley against a blue background. anyone know how to solve this? im on a tight budget so i cant afford to send it to the repair shop. thanks in advance .(please excuse my bad grammer)
    11-24-2014 10:26 PM
  2. Darthbobcat's Avatar
    Ouch. It could very well be bricked. I'd download the Lumia Installer Utility (can't recall the name right now) and see if you can refresh it.
    11-24-2014 11:54 PM
  3. RumoredNow's Avatar
    You need to do a hard reset with the physical buttons on the phone.

    Nokia Lumia 520 hard reset
    11-25-2014 12:08 AM
  4. RumoredNow's Avatar
    Ouch. It could very well be bricked. I'd download the Lumia Installer Utility (can't recall the name right now) and see if you can refresh it.
    ​Lumia Software Recovery Tool
    11-25-2014 12:09 AM

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