1. WPCentral Question's Avatar
    My lumia 720 won't unlock.
    Someone entered the wrong pin several times and i have failed to restore it back to normal.
    I have read various discussions on the same. The hard and software resets wont help.
    Someone please help. it's getting frustrating :(
    11-26-2014 02:19 AM
  2. mathsisbest's Avatar
    Ask Microsoft or Nokia customer service.
  3. mathsisbest's Avatar
    Ask Microsoft or Nokia customer service.
    11-26-2014 02:22 AM
  4. RumoredNow's Avatar
    Are you saying you tried Hard Rest or flashing the firmware and it didn't work? Then something went wrong in your process. Try again.

    Or "it won't work" as in you don't want to loose your data? What's worse: loosing your data, or being locked out of your phone for 187 days?

    If it went 269770 minutes... Then they locked the phone out AND kept trying after that. Bite the bullet and Hard Rest. It's the only way, but you can restore your last backup. Hopefully you are backing up to the cloud.

    And then, if the person who locked up your phone is someone known to you, give them a piece of your mind so they never try that again.

    Nokia Lumia 720 ? How to hard (factory) reset | Phone Tips and Tricks
    11-26-2014 10:53 AM

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