1. Toan Le's Avatar
    As the title mentioned, how can I promote my Xbox Live child account to an adult account, without an Xbox, as I don't own any? Will my account automatically gets promoted when I reach my 18th birthday? Do I need to contact MS support for this?
    11-26-2014 05:40 AM
  2. ShinraCorp's Avatar
    When I had a child account I just contacted Microsoft directly and they made the switch for me.

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    Toan Le likes this.
    11-26-2014 07:34 AM
  3. Toan Le's Avatar
    Thanks. That helped. Just one more question: Which category did you choose? Also, did they have to verify your birthday or just simply promoted your account?
    11-26-2014 11:49 AM
  4. ShinraCorp's Avatar
    I don't remember since it was a few years back. I believe they don't check the DoB since they only look at the child account DoB and be like ok switched to a normal account.
    11-26-2014 01:01 PM
  5. Toan Le's Avatar
    Thanks for your help! I will try it out myself.
    11-26-2014 07:11 PM

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