1. Cartman's Avatar
    I attempted to purchase an app today and the option to have it billed to me AT&T account is no longer available :(

    After calling AT&T support I was told that they do not support carrier billing any longer?!

    Anyone else have this issue? When I went into the wallet app the at&t option disappeared shortly after it started up.

    Can someone on AT&T see if their AT&T purchase option is still there?
    11-26-2014 05:34 PM
  2. Laura Knotek's Avatar
    I have At&T and just bought something.

    Hello Laura Knotek,


    We're sending you this message to confirm that you have purchased the following items:

    Purchase Date
    Wednesday, November 26, 2014


    Total before Tax: $1.99
    Tax: $0.00
    -----
    Total for this order: $1.99


    Item(s)
    The Rolling Stones Singles Collection: The London Years (Remaste
    Price: $1.99
    Quantity: 1


    The following payment option will be billed for this purchase:
    Mobile Phone Bill








    Sent from my Nokia Lumia 920 via Tapatalk
  3. Laura Knotek's Avatar
    I have At&T and just bought something.

    Hello Laura Knotek,


    We're sending you this message to confirm that you have purchased the following items:

    Purchase Date
    Wednesday, November 26, 2014


    Total before Tax: $1.99
    Tax: $0.00
    -----
    Total for this order: $1.99


    Item(s)
    The Rolling Stones Singles Collection: The London Years (Remaste
    Price: $1.99
    Quantity: 1


    The following payment option will be billed for this purchase:
    Mobile Phone Bill








    Sent from my Nokia Lumia 920 via Tapatalk
    11-26-2014 05:52 PM
  4. Cartman's Avatar
    Thanks! I called AT&T back and verified that my account didn't have the purchase blocker on it. They are not sure why I can no longer purchase apps using carrier billing and referred me to windowsphone.com :/

    Awaiting delivery of a new phone (1520.3) so hopefully it will come back with that. The only thing I can think of is that I switched my SIM card to the new secure version so I could use SoftCard.

    ...of course Window Phone support recommends a factory reset :/
    Last edited by Cartman; 11-26-2014 at 06:46 PM.
    Laura Knotek likes this.
    11-26-2014 06:19 PM
  5. Cartman's Avatar
    Just an update...the AT&T option came back on it's own. I just checked today and it is back. Unfortunately the box set I wanted to purchase is no longer being offered :(
    11-30-2014 10:54 PM

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